On site at a large government agency to investigate reported problems with our software:
"I'd show you the errors I'm getting but I changed my password yesterday and forgot it and now I can't get into my computer."
"It's 10:30?! How long does it take for the networking people to respond?"
"Well, the request form is on the network, and I couldn't get into my computer, so I used Marcie's computer to report the problem, but the form doesn't have a place to say who has the problem so they went by Marcie's desk at 8:30 and I wasn't in yet. She said she told them it was me."
"Aren't they just down the hall? We could go ask them."
"They don't like it when we do that."
"Hmmm. What did you think you might have changed it to?"
"I can't remember at all. I usually put it on a post it on my monitor, but networking told us we couldn't do that anymore."
The wall behind her desk has about 25 pictures of a dog.
"Does it have something to do with your dog?"
"No, it's not that. I would remember."
"Do you mind if I try?"
"Sure, but you're going to get us in trouble. Networking don't like it when you try to guess your password over and over. It locks you out and then they have to do something."
"What's the name of your dog?"
"Howie."
I type in 'Howie'. The desktop appears.
...
It's a picture of Howie.